This review is for Kidzz Mechanical for the visits that we’ve had so far: HVAC system estimate (Derek), HVAC system installation (Jeremy), HVAC annual inspection (Charles), and plumbing issues and faucet installations (Tony). Kidzz Mechanical has been excellent! Derek was very helpful and respectful, explained things well, answered questions, and provided a good estimate on the HVAC system we wanted to install even though it was not one that they normally install and the estimate was with no-interest financing, Ecobee thermostat, and warranty. Jeremy installed the system with someone else (can’t remember his name) and they were both respectful, efficient, thorough in their work, and came early and ready to make the most of the morning. They also went to get the bricks that they needed to put the AC correctly outside so that it would be supported and the person working with Jeremy came back later to pick up the materials and trash from the installation and he also offered to put in the air filter. Jeremy honored the Ecobee thermostat that Derek had included in our estimate even though the thermostat was not in the paperwork for our installation/did not normally come with the HVAC he was installing. Kidzz also provided and picked up the ladder that was needed for the inspection, coordinated the date for the inspection, and followed up on the incorrect certificate that they pulled for the inspection to correct it. Charles came for the annual inspection and he was on time, very respectful, answered questions and clarified the annual inspection requirements for the warranty, and did a good job. Tony was on time, polite, efficient, kept the area where he worked clean, and picked up the area he worked in when he was done when he came to work on our plumbing issues and faucet installations. He also came early the next day when the faucet installations were leaking. We appreciate that he took the time to make sure that the issues were resolved and appreciate that Kidzz/Tony corrected the issues with the installations they had done without charging us again for another visit since the issues were with the previous work that they completed. There was also an issue with the work that was done in the first plumbing visit and after I called regarding the issue, we were scheduled for appointments where Jeremy came to check if he could help with the issue when Tony could not make it and then Tony came on another visit to fix it and they did not charge us again for it. It showed that they care about providing quality work that is done correctly when they do it. Christi was helpful and respectful the times I called for questions, follow up, scheduling, etc. The emailed scheduling confirmations, emailed invoices and receipts, etc. are good to have as well. Overall, wonderful customer service and great job! We would call for future HVAC/Plumbing/Electrical concerns and do recommend. Thank you!